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dispute resolution that

powers business








Any law, any jurisdiction

A fast, efficient, online process designed with users in mind, which aims to produce a decision within 6 to 8 weeks of issue of proceedings. This is a sea change from existing and traditional methods of resolving disputes.

A fair process conducted before experienced arbitrators, giving both parties the opportunity to put their case and adduce submissions and evidence. Virtual hearings held where requested or desirable.

Our tailored approach, designed by a leading psychologist, matches the parties' expectations to ensure the parties get only the process they need and want.

Suitable for resolving disputes anywhere in the world, all run from a simple, intuitive online platform.
Producing binding awards, enforceable like a court judgment in 169 countries.


This is the future of dispute resolution.

We believe most disputes can be resolved quickly, through a simple online platform. pinqDR is an online dispute resolution platform built to be flexible and scalable to offer efficient online dispute resolution services for B2B disputes above £5,000.

Our founding team include the Head of Disputes at a leading global law firm, and a King's Counsel at a magic circle commercial set in London. 

The portal allows disputing parties to ‘opt in’ at the point a dispute has arisen, but also an earlier ‘opt in’ by choosing the platform as the choice for disputes arising under smart and traditional contracts. The platform also works as an API with online B2B platforms, allowing parties to have disputes arising on those platforms resolved by way of an independent mechanism to avoid any allegations of system bias.

The output of the dispute resolution portal is a binding arbitration award, which permits easy enforcement of the award through the courts, including enforcement overseas.  For platform systems, where the entire transaction takes place on the platform, the portal provides the potential for the decision to be self-executing.

The entire process is conducted online.  There is a pre-defined process for parties to follow, but the decision maker (online arbitrator) is able to vary that process to permit for example, an online hearing, if appropriate.

Parties commencing the process are able to elect from a small number of features, which will apply only if both parties choose the same feature (thereby amounting to an agreement between them).  There are financial incentives to choose certain features allowing the overall cost of the process to be reduced by the adoption of the most efficient features.

This is the future of dispute resolution. Join us.


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